Returns & Exchanges
At Kpop Nara Online, we want you to love your fashion finds, which is why we offer a 30-day return policy for items in their original, unworn condition with tags attached. Please note that limited edition merchandise and final sale items are not eligible for exchange or refund.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Package Your Items
Securely pack the unworn apparel and accessories in their original packaging, ensuring all K-fashion tags and protective seals are intact.
Ship to Kpop Nara
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of your request.
Quality Check & Refund
Once our team inspects the returned items for quality assurance, your refund or store credit will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing